Barcodes Prompt The Next Big Retail Revolution


Price check.jpg

For some people securing a bargain is an obsession.  While in pre-Internet days, shoppers had to go from shop to shop, make calls or check the newspaper to get the best prices. Then the Internet arrived with price comparison websites specially designed to locate the best bargains.  One tool that has yet to make it’s presence fully felt is the ever present mobile phone.

In most cases the camera on your phone can do something you may not have realised – it can scan barcodes.


For the consumer, the humble barcode is the key to comparing prices. This is something that the inventors, and most likely retailers, never considered at the beginning. There are several mobile phone apps on the market that allow you to scan an item with your camera phone and get a product review, description and even prices from the Internet and other stores in the area.  And while there are some bugs to be worked out, the fact is that big names are looking at comparing prices. Last month Motorola invested an undisclosed sum in Scanbuy, a developer of mobile barcode products and services.

Microsoft Tag
Microsoft and Google are also active. Microsoft began testing its Microsoft Tag in 2007, while Google uses barcodes for various promotions.  Microsoft may even integrate barcodes into their upcoming Windows Mobile/Phone 7 operating system.  Given that Google has shopping as part of its search, it isn't hard to see how barcode scanning could be made a part of Google's Android operating system for mobile handsets.

What does this mean for small businesses?

Retailers may begin to see the loss of price as a competitive tool.  By using barcode technology, it should be easier to find out what a competitor is charging. Interestingly, it could be possible to see what competitors have on special or what’s out of stock and update prices accordingly.  It won’t be long before software automatically adjusts prices in response to a sale at a competing store.  With price taking a back seat, retailers will need to compete in other areas.